Shipping Policy
Thanks for choosing ProBite Daily! Here's how and when your order ships.
Where we ship
We currently ship to addresses in the contiguous United States (the lower 48 states and Washington, D.C.), including P.O. boxes. We are not able to ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO military addresses, or international addresses at this time.
Shipping options and cost
- Standard shipping: FREE on every order. Delivered by USPS in 2–4 business days after your order ships.
- Express shipping: $9.99. Delivered by USPS Priority in 1–3 business days after your order ships.
Processing time
Orders are processed within 2–5 business days (Monday–Friday, excluding U.S. holidays) before they ship. Estimated total time from order to delivery: about 4–9 business days for standard shipping and 3–8 business days for express.
Order tracking
As soon as your order ships, you'll get an email with your tracking number. Tracking can take up to 24 hours to show movement.
Changes and cancellations
Email probitedaily@gmail.com within 1 hour of placing your order to change your address or cancel. After that, your order enters processing and can no longer be changed or cancelled.
Lost, stolen or damaged packages
- Damaged on arrival: Email us within 7 days of delivery with a photo of the package and product, and we'll send a replacement at no cost.
- Not received: If tracking hasn't updated for 7 business days, or your order hasn't arrived within 15 business days of purchase, email us and we'll help locate it or send a replacement.
- Marked delivered but missing: Please check with neighbors and your local post office first, then contact us within 7 days of the delivery date. We aren't able to replace packages the carrier confirms were delivered to the correct address.
Questions? Email probitedaily@gmail.com and we'll reply within 1–2 business days.