Shipping policy

Shipping Policy

Thanks for choosing ProBite Daily! Here's everything you need to know about how and when your order ships.

Where we ship

We currently ship to addresses in the contiguous United States (the lower 48 states and Washington, D.C.), including P.O. boxes. We are not able to ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO military addresses, or international addresses at this time.

Shipping options and cost

Standard shipping: FREE on every order. Delivered by USPS in 2–4 business days after your order ships.

Express shipping: $9.99. Delivered by USPS Priority in 1–3 business days after your order ships.

Processing time

Every order is packed fresh at our U.S. fulfillment partner's facility. Orders are processed within 2–5 business days (Monday–Friday, excluding U.S. holidays) before they ship.

Estimated total time from order to delivery:

Standard: about 4–9 business days

Express: about 3–8 business days

During holidays and peak seasons, processing and delivery can take a little longer. We'll email you if there's a delay with your order.

Order tracking

As soon as your order ships, you'll get an email with your tracking number. Tracking can take up to 24 hours to show movement.

Changes and cancellations

Need to change your address or cancel? Email us at probitedaily@gmail.com within 1 hour of placing your order. After that, your order enters processing and can no longer be changed or cancelled.

Address accuracy

Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address entered at checkout. If a package is returned to us because of an incorrect or incomplete address, we'll contact you to arrange reshipment, and a new shipping charge may apply.

Lost, stolen or damaged packages

Damaged on arrival: Email us within 7 days of delivery with a photo of the package and product, and we'll send a replacement at no cost.

Not received: If tracking hasn't updated for 7 business days, or your order hasn't arrived within 15 business days of purchase, email us and we'll help locate it or send a replacement.

Marked delivered but missing: Please check with neighbors and your local post office first, then contact us within 7 days of the delivery date. We aren't able to replace packages the carrier confirms were delivered to the correct address.

Questions?

Email probitedaily@gmail.com and we'll get back to you within 1–2 business days.